For BFSI & fintech operators

The real cost of a human calling floor isn't the wage.It's the fully-loaded operation behind it.

Bolka is a voice-first AI customer engagement platform built for regulated businesses. Model your loaded TCO in under a minute — then decide whether to replace, augment, or hold.

Interactive TCO calculator

Your numbers, your assumptions, your saving.

Editable inputs, five Bolka pricing tiers, and side-by-side comparisons. No sign-in required.

Wage-only cost / min

₹6

Salary ÷ talk minutes

Fully-loaded cost / min

₹11

Wage × 1.7× overhead

Best-tier monthly saving

₹36,560

vs loaded — Bolka · Tier 5

Tier comparison

Monthly spend across pricing tiers

TierRate ₹/minMonthly spendSaving vs loaded% saved
Bolka · Tier 13.50₹13,860₹28,64067%
Bolka · Tier 23.00₹11,880₹30,62072%
Bolka · Tier 32.50₹9,900₹32,60077%
Bolka · Tier 42.00₹7,920₹34,58081%
Bolka · Tier 51.50₹5,940₹36,56086%

Crossover

Cost per talk-minute as volume scales

Monthly spend

At your current volume

Placeholder logic. The final math will be locked when the client-suppliedBolkaTCOCalculator.jsxis dropped in. Numbers are illustrative.

The honest math

Bolka doesn't beat a wage. It beats a fully-loaded operation.

Wage only

Not a real operating cost.

What most spreadsheets stop at. Salary divided by talk-minutes.

Fully-loaded human

Typically 1.5×–2.5× the wage.

Salary plus supervision, floor space, training, attrition, benefits, shrinkage and idle time.

Bolka per-minute

No idle or shrinkage cost.

Pay only for talk minutes actually consumed, priced across five tiers by volume and complexity.

Bolka wins on loaded TCO and at scale — not on bare wages. This section exists so a CFO can trust the model, not be sold to.

Operational moat

Beyond the unit economics.

Cost is one axis. The other is what a human floor structurally cannot do.

DimensionHuman calling floorBolka
24/7 availability
Shift-limited, capped by roster
Always on, no rota
Instant scaling
Hire, train, seat, wait weeks
Add capacity in minutes
Attrition
20–40% annual; retraining cost recurs
Zero
Quality consistency
Variable by agent, mood, tenure
Deterministic and tunable
Recording & audit
Sampled, often partial
100% recorded and searchable
Multilingual
Language-specific hiring pools
Multi-language from day one
Cost model
Fixed wage + overhead on idle time
Pay per talk-minute consumed

Proof

BFSI deployments.

Case study slot 1

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Awaiting client-supplied copy.

Case study slot 2

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Awaiting client-supplied copy.

Case study slot 3

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Awaiting client-supplied copy.

Get your ROI report

A tailored TCO breakdown, sent within a business day.

We attach a snapshot of the inputs you set in the calculator, so the report models your floor — not a stock benchmark.

Your calculator inputs are attached automatically.

Ready to see it live

Book a 30-minute demo with the Bolka team.

We'll walk you through a live BFSI call flow and share reference deployments under NDA.